A pandemic has changed many rules, and adapting to these changes is the hard truth that requires solid execution capabilities and experience.
In December 2020, we received a report from Euroasia Maritime about a Myanmar crew member who was paralyzed from the neck down and had been in Weihai for a month. He needed to return home. Due to the pandemic, flights from Guangzhou to Myanmar did not offer stretcher services. Upon receiving the report, “Anhe Assistance” implemented the stretcher business class conversion method. After careful preliminary work, we persuaded the airline to grant a special flight permit, allowing us to send a nurse (who had to be trained in operating a special wheelchair) to accompany a patient who required stretcher service—or even a medical charter flight—back to Myanmar in business class. This was a seemingly impossible case, but “Anhe Assistance” made it happen.
The process was quite complex, involving an ambulance → train → ambulance → overnight at the hospital → large flight → ambulance. The patient’s condition remained stable, and he ultimately returned home.
